Shipping

SHIPPING

PLEASE ALLOW 1 TO 3 BUSINESS DAYS FOR US TO PROCESS AND SHIP YOUR ORDER. ORDERS PLACED AFTER 1 PM PST (4 PM EST) WILL BE PROCESSED THE NEXT BUSINESS DAY. ALL ORDERS ARE SHIPPED VIA FEDEX, UPS OR USPS AND INTERNATIONAL ORDERS ARE SHIPPED VIA DHL OR USPS INTERNATIONAL. PLEASE NOTE WE DO NOT SHIP OR PROCESS ORDERS ON THE WEEKEND UNLESS FOR SPECIAL DATES LIKE CHRISTMAS, VALENTINE'S DAY, OR MOTHER'S DAY.

CHANGE OF ADDRESS
THE SHIPPING ADDRESS CAN ONLY BE CHANGED IF THE ORDER HAS NOT BEEN FULFILLED. IF THE ORDER HAS BEEN FULFILLED, WE ADVISE REACHING OUT TO THE SHIPPING CARRIER FOR AN ALTERNATE DELIVERY ADDRESS.

ORDER CANCELLATION
DUE TO THE FAST NATURE OF OUR SUPPLY CHAIN AND LOGISTICS, OUR WAREHOUSE AND FLORAL SPECIALISTS BEGIN WORKING ON YOUR ORDER RIGHT AWAY. FOR THIS REASON, WE'RE UNABLE TO ACCEPT ANY ORDER CANCELLATIONS. 

OUR COMMITMENT
WE STRIVE TO UPHOLD THE HIGHEST LEVEL OF QUALITY CUSTOMER CARE. IT IS OUR ULTIMATE GOAL AT DOSE OF ROSES® TO CREATE LIFE-LONG CUSTOMERS AND WILL DO EVERYTHING IN OUR POWER TO ENSURE THAT YOUR EXPERIENCE WITH US IS ONE THAT MAKES YOU COMFORTABLE AND CONFIDENT TO SHOP AGAIN.